Overview

These Terms and Conditions apply to all services provided by The Cameron Collective Pty Ltd including counselling, coaching, and any digital resources or consultations delivered online or in person.

By booking a session or using this website, you acknowledge that you have read, understood, and agreed to these terms.

1. Services Provided

The Cameron Collective Pty Ltd offers professional:

  • Counselling services (under ACA registration)

  • Coaching and mentoring (non-clinical personal development)

  • Online and in-person appointments

  • Digital tools and resources for emotional wellbeing and self-leadership

All services are provided by Sharon Cameron (ACA Reg. Level 1, Counsellor + Coach).

2. Client Responsibilities

By engaging in services, you agree to:

  • Attend scheduled sessions on time

  • Provide accurate information relevant to your care

  • Take full responsibility for your participation and personal outcomes

  • Understand that coaching is not a substitute for mental health treatment

3. Cancellation Policy

We require 24 hours’ notice for cancellations or rescheduling.

  • Missed appointments or late cancellations may incur the full session fee

  • Exceptions may apply for emergencies — please contact us directly

4. Fees & Payments

  • Counselling and coaching fees are clearly stated at the time of booking

  • Payment is due prior to or at the time of your appointment

  • Payment methods may include EFTPOS, bank transfer, Halaxy-integrated card processing, or Stripe (for coaching)

Concession rates are available for counselling upon request and at our discretion.

5. Confidentiality

All personal information is handled in accordance with our Privacy Policy.
Counselling sessions are confidential, with the following exceptions:

  • Risk of harm to self or others

  • Child protection concerns

  • Legal requirements such as subpoena or court order

6. Disclaimer – Coaching

Coaching services are for personal and professional development and are not clinical or diagnostic in nature. They do not replace medical, psychological, or psychiatric care.

If you’re in crisis or need urgent mental health support, please contact Lifeline (13 11 14), your GP, or nearest emergency service.

7. Intellectual Property

All content, tools, frameworks, and resources shared in sessions or via this website remain the intellectual property ofThe Urban Jungle Labyrinth. They may not be reproduced or redistributed without written permission.

8. Technology & Online Sessions

Online sessions may be delivered via Zoom.

You are responsible for ensuring you have a quiet, private space and a stable internet connection for the session.

9. Modifications to Services or Terms

The Cameron Collective Pty Ltd reserves the right to modify or discontinue any service at any time.
These Terms may also be updated as needed. Continued use of services implies acceptance of the updated terms.

10. Contact Us

If you have questions, concerns, or would like to request access to your information, please contact:

Sharon Cameron
The Cameron Collective Pty Ltd

Nepean Health Hub
13 Barber Ave
Kingswood NSW 2747

Ph:  0472 543 390

Email:  hello@thecoachingconservatory.com